1. Acceptance and scope
These Terms of Use ("Terms") govern access to and use of koozworks.com and other KoozWorks websites, downloads, software, applications, beta products, documentation, reports, content, support materials and related services that link to or reference these Terms (collectively, the "Services"). By accessing the website or by downloading, installing, accessing or using KoozWorks software made available subject to these Terms, you agree to be bound by them. If you do not agree, do not use the applicable Services.
If a KoozWorks product is acquired through the Microsoft Store or another marketplace, separate or additional marketplace license terms may apply. Where marketplace terms govern the software license or conflict with these Terms, the applicable marketplace terms control to the extent of that conflict. Nothing on this website is intended to replace or alter Microsoft Store license terms already applicable to a certified or distributed product unless KoozWorks expressly provides separate license terms through the Store.
2. Operator and definitions
KoozWorks is a software brand operated by Rancho Merced Apartments LLC, a California limited liability company. References to "KoozWorks," "we," "us" or "our" include Rancho Merced Apartments LLC when acting through the KoozWorks brand. "KoozWorks Parties" means KoozWorks, Rancho Merced Apartments LLC, and their respective owners, managers, officers, employees, contractors, affiliates, suppliers and licensors.
3. Website use
You may use this website for lawful informational and business purposes. Product descriptions, screenshots, examples, demonstrations, roadmaps and feature discussions may change without notice and do not create a warranty, guarantee or commitment unless expressly stated in a signed agreement.
4. Software and marketplace terms
KoozWorks software is licensed, not sold. Software obtained from the Microsoft Store is subject to the license terms presented through that Store. Unless Microsoft presents separate publisher terms for an application, Microsoft's applicable Standard Application License Terms may govern that Store acquisition. Software distributed directly by KoozWorks may be subject to these Terms and any additional license terms presented with the product, installer, download or purchase.
5. Limited software license
Subject to applicable marketplace rules and any product-specific license, KoozWorks grants you a limited, revocable, non-exclusive, non-transferable license to install and use the software for its intended purposes. You may not sell, sublicense, rent, lease, distribute, commercially host, circumvent licensing or access controls, or reverse engineer, decompile or disassemble the software except to the extent such restriction is prohibited by applicable law.
6. User responsibility and independent verification
You are responsible for your use of the Services and for all decisions, actions, transactions, filings, communications and other consequences arising from that use. Software can contain bugs, calculation errors, extraction errors, OCR errors, omissions, stale information, incomplete information, compatibility problems or other defects.
7. No professional advice
KoozWorks provides software tools, not legal, tax, accounting, brokerage, investment, securities, appraisal, inspection, engineering, environmental, insurance, lending, medical or other licensed professional advice. No output, calculation, report, alert, score, suggestion, scenario or other information from the Services creates a professional-client, fiduciary, advisory or similar relationship. Consult qualified professionals where appropriate.
8. Due Diligence Dashboard — real-estate disclaimer
Due Diligence Dashboard (DDD) is an organizational and analytical tool. Real-estate documents and transactions can contain inconsistent, incomplete or incorrect information, and automated extraction or calculations can also be wrong. DDD does not determine property condition, title, legal compliance, value, financing suitability, tax treatment, investment suitability or whether a transaction should be completed. Users must independently verify rents, expenses, income, repairs, title information, inspection and pest findings, insurance, utilities, financing, capitalization rates, projections, reports and all other material information before acting.
9. OptionGuard — financial and trading disclaimer
OptionGuard is a software and analytical tool and does not provide individualized investment, securities, tax or financial advice. Markets involve risk, including loss of principal, missed opportunities, assignment, exercise, tax consequences and losses caused by delayed, incomplete or inaccurate information. No strategy, alert, score, scenario or software output guarantees a particular result. You are solely responsible for trading and investment decisions and should independently verify information and consult appropriately licensed professionals when needed.
10. Beta and pre-release software
Beta, preview, trial, test and pre-release products may be incomplete, unstable, changed, suspended or discontinued and may contain more errors than commercially released software. They may not be suitable for production or mission-critical use. You accept these additional risks when using beta or pre-release software.
11. User data, source documents and backups
You are responsible for maintaining appropriate backups of data, documents and work product used with the Services. You should preserve original source documents and independently retain any records required for legal, tax, regulatory, business or professional purposes. KoozWorks is not a records custodian merely because software is used to organize, analyze or display information.
You represent that you have the right and authority to provide, upload, import, process or transmit any information you submit to a KoozWorks product or support channel and that doing so does not violate another person's rights or applicable law.
12. Third-party platforms, services and content
The Services may interact with operating systems, app stores, hosting providers, payment providers, external websites, APIs, data sources or other third-party services. KoozWorks does not control and is not responsible for third-party availability, terms, security, accuracy, content, changes or acts. Use of third-party services may be subject to separate terms and privacy policies.
13. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE" AND "WITH ALL FAULTS." THE KOOZWORKS PARTIES DISCLAIM ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, CONDITIONS AND GUARANTEES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, RELIABILITY, QUIET ENJOYMENT, NON-INFRINGEMENT, WORKMANLIKE EFFORT, RESULTS, SECURITY, AVAILABILITY AND ERROR-FREE OR UNINTERRUPTED OPERATION.
KOOZWORKS DOES NOT WARRANT THAT DATA, DOCUMENT EXTRACTION, OCR, CALCULATIONS, REPORTS, ANALYSES, SCORES, ALERTS, PROJECTIONS, IMPORTS, EXPORTS OR OTHER OUTPUTS WILL BE COMPLETE, CURRENT, ACCURATE OR FREE OF ERRORS, OR THAT DEFECTS WILL BE CORRECTED.
14. Assumption of risk and release
You knowingly assume the risks associated with downloading, installing and using software and with relying on information processed or produced by software. To the fullest extent permitted by applicable law, you release and discharge the KoozWorks Parties from claims, demands and liabilities arising from or related to your reliance on software outputs; software defects or errors; inaccurate, incomplete or omitted information; loss or corruption of data; decisions or transactions made using the Services; or your failure to independently verify material information.
This release does not apply to rights or liabilities that applicable law does not permit to be waived or limited.
15. Limitation on and exclusion of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE KOOZWORKS PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, BUSINESS, OPPORTUNITY OR GOODWILL; LOSS, CORRUPTION OR UNAVAILABILITY OF DATA; BUSINESS INTERRUPTION; PROPERTY OR TRANSACTION LOSSES; OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE KOOZWORKS PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO A PARTICULAR PRODUCT, SERVICE OR EVENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO KOOZWORKS FOR THE APPLICABLE PRODUCT OR SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $50.
These limitations apply regardless of the legal theory asserted, including contract, warranty, negligence, strict liability, tort, statute or otherwise, and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions or limitations, so some provisions may not apply to you. Nothing in these Terms excludes liability or statutory rights that cannot lawfully be excluded or limited.
16. Indemnification
To the extent permitted by law, you agree to defend, indemnify and hold harmless the KoozWorks Parties from third-party claims, liabilities, damages, judgments, losses and reasonable costs arising from your unlawful use of the Services, your violation of these Terms, your infringement of another person's rights, or information or materials you submit without authority. This provision does not require indemnification for matters to the extent caused by a KoozWorks Party where such indemnification is prohibited by law.
17. Intellectual property
The Services, including software, designs, trademarks, logos, interfaces, text, graphics, documentation and code, are owned by or licensed to KoozWorks and are protected by applicable intellectual-property laws. Except for the limited rights expressly granted, no rights are transferred to you.
Feedback or suggestions you voluntarily provide about KoozWorks products may be used by KoozWorks without restriction or compensation, provided we do not publicly identify you as the source without permission.
18. Prohibited use
You may not use the Services to violate law or another person's rights; distribute malware; interfere with security or service operation; gain unauthorized access; circumvent licensing or technical restrictions; misrepresent software output as independently verified professional advice; or use the Services in a manner that could reasonably damage KoozWorks, its users or third parties.
19. Support, updates and availability
Features, compatibility, support, updates and availability may change. KoozWorks may modify, update, suspend or discontinue all or part of a Service subject to applicable law and any separate paid-service commitments. No website statement creates a guaranteed support level or update schedule unless expressly stated in a separate written agreement.
20. Purchases, subscriptions and refunds
When software is purchased through a marketplace or payment provider, pricing, taxes, billing, renewal, cancellation and refund processing may also be governed by that provider's terms. Any KoozWorks-specific commercial terms presented at checkout or purchase are incorporated into these Terms. Nothing here limits refund or consumer rights that cannot lawfully be waived.
21. Custom-software inquiries and confidential information
KoozWorks welcomes inquiries about custom software and treats business discussions with discretion. However, a general website inquiry or contact-form submission does not by itself create an attorney-client, fiduciary or formal nondisclosure relationship. Do not submit trade secrets, passwords, authentication credentials or highly sensitive confidential material through the general contact form. If a project requires formal confidentiality protections, request a written confidentiality or nondisclosure agreement before transmitting sensitive details.
22. Suspension and termination
KoozWorks may suspend or terminate access to Services for material violation of these Terms, unlawful activity, security risks or misuse, subject to applicable marketplace requirements and law. Provisions that by their nature should survive termination — including ownership, warranty disclaimers, releases, liability limits, indemnification and dispute provisions — survive termination.
23. Governing law and disputes
To the extent permitted by applicable law, these Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Before filing a claim, you and KoozWorks agree to make a good-faith effort to resolve the matter by contacting the other party and providing a reasonable description of the dispute. Unless applicable consumer law requires otherwise, disputes relating to these Terms or the Services will be brought in a court of competent jurisdiction in California.
24. Changes to these Terms
We may update these Terms as products, laws or business practices change. The "Last updated" date identifies the current version. Material changes may be communicated by posting an updated version or by another reasonable method where required. Continued use after an updated version becomes effective constitutes acceptance to the extent permitted by law; where affirmative consent is legally required, we will seek it.
25. General terms
If any provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without KoozWorks' consent; KoozWorks may assign them as part of a merger, reorganization, sale of assets or similar transaction. These Terms and any incorporated product- or marketplace-specific terms constitute the applicable agreement concerning their subject matter.
26. Contact
Questions about these Terms may be submitted through the KoozWorks Contact page or sent to support@koozworks.com.
Operator: KoozWorks, a software brand operated by Rancho Merced Apartments LLC.
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